1. Introduction
BlackByte LLC ("BlackByte," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through our websites, digital platforms, communications, and business operations.
This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information when you visit https://blackbytepr.com, interact with our forms, communicate with our team, or otherwise engage with BlackByte as a prospective client, client, partner, or website visitor.
This policy applies to individuals located in Puerto Rico, the United States, Canada, Latin America, the European Union, and other regions where we conduct business. Additional rights may apply depending on your jurisdiction.
2. Information We Collect
We collect information that you provide directly, information collected automatically when you use our website, and information obtained in the course of providing professional services.
Personal Information
Examples include:
- Full name
- Company or organization name
- Work email address
- Phone number
- Job title or role
- Country or region
- Information submitted through contact forms, consultation requests, or other website forms
- Communications you send to us, including email correspondence and meeting notes
Technical and Usage Information
When you visit our website, we may automatically collect:
- Internet Protocol (IP) address
- Browser type and version
- Device type, operating system, and device identifiers
- Referring and exit pages
- Date and time of access
- Pages viewed and interactions with site features
- Cookie identifiers and similar tracking technologies
- Analytics and performance data
3. How We Use Information
We use personal information for legitimate business purposes, including to:
- Respond to inquiries, consultation requests, and support messages
- Deliver, manage, and improve our technology services and client engagements
- Operate, maintain, secure, and improve our website and digital experiences
- Send service-related communications and, where permitted, marketing communications
- Provide customer support and account management
- Monitor for fraud, abuse, and security incidents
- Comply with legal, regulatory, and contractual obligations
- Conduct internal analytics, reporting, and business operations
- Protect the rights, property, and safety of BlackByte, our clients, and others
4. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, BlackByte processes personal data only when we have a valid legal basis to do so.
Depending on the context, our legal bases may include:
- Consent — where you have given clear consent for specific processing activities, such as optional marketing communications or non-essential cookies.
- Contractual necessity — where processing is necessary to respond to your request, prepare proposals, or perform a contract with you or your organization.
- Legitimate interests — where processing is necessary for our legitimate business interests, such as improving our services, securing our systems, and communicating with prospective clients, provided those interests are not overridden by your rights.
- Legal obligations — where processing is required to comply with applicable laws, regulations, court orders, or lawful requests from authorities.
6. International Data Transfers
BlackByte operates internationally and may process personal information in the United States, Puerto Rico, Canada, the European Union, and other locations where our service providers maintain infrastructure.
When personal data is transferred from the European Economic Area, the United Kingdom, or other jurisdictions with cross-border transfer requirements, BlackByte implements appropriate safeguards. These may include Standard Contractual Clauses approved by the European Commission, data processing agreements with vendors, and other lawful transfer mechanisms required by applicable law.
We take steps designed to ensure that personal information receives an adequate level of protection regardless of where it is processed.
7. Data Sharing
BlackByte does not sell personal information. We do not share personal information for monetary or other valuable consideration as defined under applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
We may share personal information with trusted third parties when necessary to operate our business, deliver services, or comply with law.
Categories of recipients may include:
- Cloud hosting and infrastructure providers
- CRM and client management platforms
- Analytics and website performance providers
- Payment processors, where applicable
- Communication, email, and collaboration tools
- Professional advisors, such as legal, accounting, or insurance providers
- Government authorities, regulators, or law enforcement when required by law or to protect rights and safety
- Business successors in connection with a merger, acquisition, or corporate transaction, subject to appropriate protections
We require service providers to handle personal information in accordance with contractual obligations and applicable privacy laws.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Retention periods may vary based on the nature of the information, our relationship with you, contractual requirements, and legal or regulatory obligations. When information is no longer needed, we take steps designed to securely delete, anonymize, or aggregate it.
9. Security
BlackByte implements administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
These measures may include:
- Encryption in transit and, where appropriate, encryption at rest
- Secure cloud infrastructure and monitored hosting environments
- Role-based access controls and authentication requirements
- Security monitoring, logging, and incident response procedures
- Vendor due diligence and contractual security obligations
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information. Requests may be subject to verification and applicable legal exceptions.
GDPR Rights (European Union and UK)
- Right of access to your personal data
- Right to rectification of inaccurate or incomplete data
- Right to erasure in certain circumstances
- Right to restrict processing in certain circumstances
- Right to data portability where applicable
- Right to object to processing based on legitimate interests or direct marketing
- Right to withdraw consent at any time, where processing is based on consent
- Right to lodge a complaint with a supervisory authority
California Privacy Rights (CCPA/CPRA)
- Right to know what personal information is collected, used, disclosed, or shared
- Right to access specific pieces of personal information
- Right to delete personal information, subject to exceptions
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information (BlackByte does not sell personal information)
- Right to limit use and disclosure of sensitive personal information, where applicable
- Right to non-discrimination for exercising privacy rights
Canadian Privacy Rights (PIPEDA)
- Right to access personal information held about you
- Right to challenge the accuracy and completeness of your information
- Right to withdraw consent, subject to legal or contractual restrictions
- Right to file a complaint with the Office of the Privacy Commissioner of Canada or applicable provincial authority
How to Exercise Your Rights
To submit a privacy request, contact us at privacy@blackbytepr.com. We will respond within the timeframe required by applicable law.
11. Children's Privacy
BlackByte's website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us at privacy@blackbytepr.com and we will take appropriate steps to delete such information.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, or services that are not operated by BlackByte. This Privacy Policy does not apply to those third-party sites.
We encourage you to review the privacy policies of any third-party services you visit or use.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of our website after changes become effective constitutes acknowledgment of the updated policy, subject to applicable law.
14. Contact Information
If you have questions about this Privacy Policy or our privacy practices, contact:
BlackByte LLC
- Website
- https://blackbytepr.com