Terms and Conditions

2. Company Information

These Terms are entered into with BlackByte LLC, a limited liability company organized under the laws applicable in Puerto Rico, United States.

BlackByte provides technology consulting, digital transformation, managed services, software development, and related professional services to organizations across Puerto Rico, the United States, Canada, Latin America, and Europe.

3. Website Use

You agree to use our website and digital services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.

You agree not to:

• Attempt to gain unauthorized access to our systems, networks, accounts, or data
• Engage in hacking, probing, scanning, or testing vulnerabilities without authorization
• Reverse engineer, decompile, or disassemble any portion of the website except as permitted by law
• Scrape, crawl, harvest, or extract data from the website through automated means without our prior written consent
• Introduce malware, viruses, or other harmful code
• Interfere with or disrupt the operation, security, or performance of our website or services
• Use the website in any manner that could damage, disable, or impair BlackByte or third parties
• Misrepresent your identity or affiliation

4. Intellectual Property

All content, logos, trademarks, service marks, graphics, designs, text, images, source code, software, documentation, and other materials displayed on or made available through the website are the property of BlackByte LLC or its licensors and are protected by applicable intellectual property laws.

Except as expressly permitted in writing by BlackByte, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any website content without prior authorization.

Nothing in these Terms grants you any license or right to use BlackByte trademarks, branding, or proprietary materials without our express written consent.

5. Services Disclaimer

Information on this website is provided for general informational purposes regarding BlackByte's capabilities, services, and expertise. Website content does not constitute a binding offer, proposal, or contract.

Formal service engagements, statements of work, master services agreements, and other contractual documents govern the scope, pricing, deliverables, and obligations for professional services. In the event of any conflict between website content and a signed agreement, the signed agreement will control.

6. No Guarantees

BlackByte strives to deliver high-quality technology services and accurate website information. However, we make no guarantees regarding specific business outcomes, performance improvements, revenue growth, cost savings, or operational results.

Technology implementations depend on many factors outside our control, including your systems, data, processes, third-party platforms, and organizational readiness. Results may vary from one engagement to another.

7. Third-Party Services

Our website and service delivery may reference or integrate with third-party platforms, tools, and providers. BlackByte is not responsible for the availability, security, policies, or performance of third-party services.

Examples may include:

• Cloud infrastructure and hosting providers
• Payment processors
• Communication and collaboration platforms
• Analytics and monitoring providers
• CRM, ERP, and business application vendors

Your use of third-party services may be subject to separate terms and privacy policies. We encourage you to review those terms before using third-party products or services.

8. Limitation of Liability

To the maximum extent permitted by applicable law, BlackByte LLC and its officers, directors, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the website.

This includes, without limitation, damages for:

• Loss of profits, revenue, or anticipated savings
• Loss of data or business information
• Business interruption or operational downtime
• Loss of goodwill or reputation
• Cost of substitute services

To the extent permitted by law, BlackByte's total liability arising from or related to your use of the website shall not exceed the greater of (a) one hundred U.S. dollars (USD $100) or (b) the amount you paid directly to BlackByte for website-related services in the twelve (12) months preceding the claim, if any.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the fullest extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless BlackByte LLC and its officers, directors, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your misuse of the website, violation of these Terms, infringement of third-party rights, or unlawful conduct.

10. Confidential Information

Any non-public information exchanged between you and BlackByte in connection with a business relationship may be subject to confidentiality obligations under separate agreements, proposals, or applicable law.

You agree not to disclose or misuse confidential information belonging to BlackByte that you may receive during discussions, evaluations, or engagements, except as permitted in writing or required by law.

11. Availability of Website

We aim to maintain reliable website availability, but we do not guarantee uninterrupted, timely, secure, or error-free access.

BlackByte may modify, suspend, or discontinue any part of the website at any time without notice. We are not liable for any unavailability, maintenance windows, or technical issues affecting access to the website.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Puerto Rico, United States, without regard to conflict of law principles.

However, if you are located in a jurisdiction that provides mandatory consumer or data protection rights that cannot be waived by contract, those statutory rights remain available to you to the extent required by applicable law.

13. International Users

BlackByte serves organizations and users across multiple regions. If you access the website from outside Puerto Rico or the United States, you do so at your own initiative and are responsible for compliance with local laws.

We specifically acknowledge users and clients in:

• The European Union and United Kingdom
• Canada
• The United States and Puerto Rico
• Latin America

Nothing in these Terms is intended to limit rights that cannot be excluded or limited under the laws of your jurisdiction.

14. Dispute Resolution

Before initiating formal legal proceedings, you agree to contact us at legal@blackbytepr.com and attempt to resolve any dispute informally in good faith.

If a dispute cannot be resolved informally within a reasonable period, the parties may pursue remedies available under applicable law and these Terms, subject to mandatory consumer protection rules in your jurisdiction.

15. Termination

We may suspend or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct that may harm BlackByte or third parties.

Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will remain in effect.

16. Changes to Terms

We may revise these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms, subject to applicable law. If you do not agree to the updated Terms, you must stop using the website.

17. Contact Information

For questions about these Terms and Conditions, contact: